Frequently Asked Questions
Everything you need to know about furnishing your home with Alpine Outlets.
What are your standard shipping times for furniture?
Most in-stock items ship within 3-5 business days. Large furniture pieces requiring freight delivery typically arrive within 2-3 weeks depending on your location.
Do you offer White Glove delivery and assembly?
Yes, White Glove delivery is available for select oversized items for an additional fee. This service includes room-of-choice delivery, unpacking, and full assembly.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are the wood products made from sustainable materials?
Alpine Outlets is committed to sustainability. Over 80% of our wooden furniture is sourced from FSC-certified forests and eco-friendly suppliers.
Do your products come with a warranty?
All our furniture pieces include a standard 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
Can I track my order status online?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal.